CONTACT

Contact Us

STEP 1 Enter
STEP 2 Confirm
STEP 3 Done

0 / 800

Please keep your inquiry within 800 characters. If it does not fit, please include only the key points.

You may attach photos, e.g. of the item's condition. JPEG, PNG or HEIC, up to 3 files. Images are automatically resized on sending.

If your email address is entered incorrectly, we will not be able to reply. Please also check your spam or junk folder, as our reply may be filtered there.

If you are outside Japan, please include your country code (e.g. +1 ...). Fictitious numbers such as 000-0000-0000 cannot be used.

Address[Required]

For addresses in Japan, entering the 7-digit postal code fills in the prefecture and city automatically (in Japanese). You may edit them.

■ Handling of Personal Information

The personal information you provide will be used solely to respond to and follow up on your inquiry. We will not disclose or provide it to any third party without your consent, except where required by law. We manage your information appropriately and delete it promptly once it is no longer needed for that purpose. For details, please see our Privacy Policy.

Notice before submitting (please read) We do not accept any sales-related inquiries, including those described below. We are also not currently seeking new business partners or suppliers, and we decline all such approaches. We kindly ask that you refrain from contacting us for any purpose other than a legitimate customer inquiry. Thank you for your understanding and cooperation. [Important notice regarding sales, proposals, consulting, consignment or listing services, discount negotiations, etc.] ■ Inquiries we cannot accept - Sales pitches for system improvements or other proposals - Offers of consulting services - Requests for discounts on bulk purchases - Offers to list or sell products on our behalf - Proposals for new business relationships or approaches from prospective new suppliers or partners - Any other commercial sales activity ■ Please note in particular Even if worded politely and sincerely, messages such as the following will be treated as sales inquiries and will not be accepted. [Examples of what we regard as sales activity] - Expressions of interest in doing business, such as "We are interested in your products" or "Please tell us your terms of trade" - Sales-style approaches such as "We hope you will share our company's philosophy" - Proposal-style expressions such as "We would like to build a relationship of trust" or "We will sell your products sincerely" - Messages introducing company information, sales records, or executives' backgrounds - Requests for new business from companies with which we have no existing relationship Any inquiry containing content of this kind will be regarded as a sales inquiry and will not be accepted under any circumstances. * I confirm that this inquiry is not for sales purposes (including the content described above), and I agree to the above. * I understand that if I disregard this notice and submit a sales inquiry, Tokumasu may decline any future business with me. * I understand and accept that Tokumasu is not currently seeking new business partners and firmly declines all such approaches. * I understand and accept that submitting a sales inquiry using false information may result in strict measures, including legal action. By checking the box below, you agree to all of the above.