Handling of Personal Information
Tokumasu LLC (hereinafter referred to as "the Company") recognizes the protection of personal information as an important responsibility and has established this Privacy Policy to ensure proper handling of such information.
Personal Information We Collect
When you contact us, we may ask you to provide the following information:
- Name
- Email address
- Details of your inquiry
In addition, when you make a purchase through an e-commerce platform (such as Rakuten, Amazon, or Yahoo! Shopping), we obtain order information and delivery address details in accordance with each platform's privacy policy.
Purpose of Use
We use the personal information we collect solely for the following purposes:
- Responding to inquiries
- Shipping products and providing delivery status updates
- Communicating regarding orders
- Analyzing and improving our services
Disclosure to Third Parties
We will not provide your personal information to third parties except in the following cases:
- When we have your consent
- When required by law
- When necessary to protect a person's life, body, or property
- When providing delivery address information to shipping carriers to the extent necessary for product delivery
Management of Personal Information
We manage your personal information appropriately and take measures to prevent leakage, loss, or alteration. Personal information that is no longer needed will be promptly disposed of using appropriate methods.
Use of Cookies
This website may use cookies. Cookies are small data files stored in your browser and are used to improve our services and analyze website traffic. You may disable cookies through your browser settings; however, some features of the website may become unavailable.
Your Rights Under GDPR (For EU Residents)
If you are a resident of the European Union, you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR):
- Right of Access — You have the right to request a copy of the personal data we hold about you.
- Right to Rectification — You have the right to request correction of any inaccurate or incomplete personal data.
- Right to Erasure — You have the right to request deletion of your personal data, subject to applicable legal obligations.
- Right to Restrict Processing — You have the right to request that we limit the processing of your personal data under certain circumstances.
- Right to Data Portability — You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object — You have the right to object to the processing of your personal data for certain purposes, including direct marketing.
To exercise any of these rights, please contact us via email at tokumasullc@gmail.com. We will respond to your request within the timeframe required by applicable law.
Disclosure, Correction, and Deletion of Personal Information
If you wish to request the disclosure, correction, or deletion of your personal information, please contact us using the information provided below. After verifying your identity, we will respond to your request within a reasonable scope.
Changes to This Privacy Policy
We may update this Privacy Policy as necessary. Any changes will take effect upon publication on this website.
Contact
For inquiries regarding the handling of personal information, please contact us at:
Tokumasu LLC
Email: tokumasullc@gmail.com